I love these kits, but they seem a little pricey. Why is that?
- - - - - - - - - - - - - - -
We like a good bargain just as much as anybody else does, but when it comes to cat safety and the quality of life, we wanted to provide something that looks good, is sufficiently strong, and will last for many years. This is a product that our customers swear by, and every one of them we talk to say that their cats absolutely love it.

How long would it take to put together your Suite size? How long to break down?
- - - - - - - - - - - - - - -
For two people it takes about two to three hours the first time. Half that any other time. It typically takes less than an hour to break down.

How quickly can a kit be shipped from order date and how do you ship?
- - - - - - - - - - - - - - -
We ask you to allow 10 business days for shipment because sometime we may run out of stock on certain kit configurations and need to replenish. UPDATE: Orders have tripled over last year! We are now running approximately 18 days from order-to-ship date due to the very large number of orders we have been receiving since the end of February.

What about a litterbox outside in your enclosure and rain? What do you suggest?
- - - - - - - - - - - - - - -
We recommend a medium or large clam shell plastic dog house with the litterbox placed inside it. Incidentally, if you do not have the enclosure connected to the house via our pet door panel for anytime access - a clam shell dog house as a place for your cat(s) to get out of the rain works ideally as well.

What if I don't like the kit. Am I stuck with it?
- - - - - - - - - - - - - - -
No! We have a refund program. You can read about it HERE! However, we think you'll discover just how much you AND you cats love this CatsOnDeck enclosure!

I have six full size cats. What size enclosure kit do you recommend for kitty comfort?
- - - - - - - - - - - - - - -
A Deluxe could work by adding two half shelves. The addition of a litter cubicle - much better. For the best of all worlds in comfort, space, etc., we would recommend our Suite kit.

Just how easy is it to put this kit together?
- - - - - - - - - - - - - - -
The secret is our proprietary clamp design which makes kit setup quite easy! Take a look at our video about it HERE. and you can see the assembly of a very large kit (the Royal), by Ericka Basile and her family which we provided for a product review by Petconnection HERE. She since purchased from CatsOnDeck.

Does Cats On Deck mean that these enclosures are strictly for a deck or balcony?
- - - - - - - - - - - - - - -
Not at all! They're also excellent for containment inside a house or use two enclosures with one inside and one outside with a pet door in between! Others like the idea of keeping their nocturnal kitties contained at night while they sleep.

How do we best provide enclosure both inside and outside connected together? It would be great to have the litter boxes out of the house :) - We also would like to keep them in the enclosure when we have company or at night. However, we have some harsh winters and trying to figure out an answer. Got any for us?
- - - - - - - - - - - - - - -
Yes! Two answers: One: You could split the Deluxe with half inside and half outside with a pet door through the wall. You'll need to attach the frames to the wall on both sides and we'll send off instructions on how to do that. It's nothing major. Two: Purchase two medium kits and you will not have to attach either side to the wall as they'll have screened panels . However option two is more expensive.

What are these kits made of and how will they hold up to the weather?
- - - - - - - - - - - - - - -
Extremely well. We manufacture the kits right here in the United States. The frames are high density furniture grade PVC, and the wire is galvanized after welding (GAW) (necessary for long-term strength and durability) then double dipped in vinyl for even more protection. All our hardware is stainless steel, and the clamps are nylon with 30 percent fiberglass fill. All this means that these kits are well made and will last for many years! Click HERE for 5 good reasons to consider CatsOnDeck kits!

How do you clean a CatsOnDeck enclosure?
- - - - - - - - - - - - - - -
It's easy! Outdoors: Simply remove cats & spray the entire enclosure with a hose. The shelves are made the same way as our panels with vinyl coated wire. The carpet is clamped to the frame so they dry very quickly. In fact the indoor/outdoor carpets can also be easily removed and cleaned in a washing machine if they're seriously soiled. Indoors: Use a vacuum hose with the brush attachment on end around the base, floor, and anywhere else on the enclosure that may have accumulated dust or hair.

Can the kit be set up on the yard?
- - - - - - - - - - - - - - -
Not recommended without some sort of foundation. Yards are almost always never level or flat. Cats could possibly dig out under the bottom edge - and the same goes for a critter trying to get in, so we strongly suggest a foundation. We provide free plans to customers that show how to build a simple, quick and inexpensive foundation for those who wish to place our enclosure on the ground surface.

How are you doing? I mean will you be around in a year if I wish to expand my kit?
- - - - - - - - - - - - - - -
We're doing just fine :) We just ordered 27,000 linear feet of PVC furniture grade pipe for our panel frames. That's FIVE miles of PVC and it's about the 5th order of PVC pipe we have made since January 2009.